Netflix and other online video are killing cable in customer satisfaction

Cable and broadband companies are still widely hated by US customers.

TV watchers are far more satisfied with streaming video services than cable or satellite TV systems, a new survey has found. That isn’t much of an accomplishment, as cable and satellite TV providers were already among the most-hated companies in the US and saw their customer-satisfaction scores sink even lower in the latest survey.

Source: Netflix and other online video are killing cable in customer satisfaction

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