Survey: Virgin Media customers largest complainers

Research from consumer body Which? into the UK’s biggest broadband providers has found that Virgin Media customers were the most likely to have experienced a problem with their broadband service over the last 12 months, with issues affecting seven in 10 people.

The latest results of its broadband survey of more than 7,000 customers found that price increases, slow speeds, connection dropouts and router problems were the most common grievances across the 12 biggest broadband providers.

Source: Survey: Virgin Media customers largest complainers

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